Acceptable Use

The Acceptable Use Policy below defines the actions that INTERSTATE COMMUNICATIONS/L2S considers to be abusive, and thus, strictly prohibited. The examples named in this list are non-exclusive and are provided solely for guidance to Customers. If you are unsure whether any contemplated use or action is permitted, please send e-mail to customerservice@interstatecom.com and we will assist you.

Please note that the actions listed below are also not permitted from other Internet Service Providers on behalf of, or to advertise, any service hosted by INTERSTATE COMMUNICATIONS/L2S, or connected via INTERSTATE COMMUNICATIONS/L2S’s networks. Furthermore, such services may not be advertised via deceptive marketing policies, as defined by the Federal Trade Commission Deception Policy Statement.

General Conduct

1. Customers are prohibited from transmitting on or through any of INTERSTATE COMMUNICATIONS/L2S’s services or networks, any material that is, in INTERSTATE COMMUNICATIONS/L2S’s sole discretion, determined to be unlawful, obscene, threatening, abusive, libelous, or hateful, or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national or international law.

2. INTERSTATE COMMUNICATIONS/L2S’s services may only be used for lawful purposes. Transmission, distribution, or storage of any information, data or material in violation of United States or state regulation or law, or by the common law, is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or any other statute. INTERSTATE COMMUNICATIONS/L2S reserves the right to remove such illegal material from its servers.

3. Customer is responsible for keeping all billing data with INTERSTATE COMMUNICATIONS/L2S up-to-date and accurate. Furnishing false data on the signup form, contract, or online application, including fraudulent use of credit card numbers, is grounds for immediate termination and may subject the offender to civil or criminal liability.

4. The resale of the INTERSTATE COMMUNICATIONS/L2S’s products and services is not permitted, except as specifically permitted and documented in a written agreement.

5. Activities that violate local, state, or federal statutes are prohibited.

Copyright Infringement

1. Customers may not use INTERSTATE COMMUNICATIONS/L2S’s network to transmit any material (by E-mail, uploading, downloading, posting or otherwise) that infringes any copyright, trademark, patent, trade secret, or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software.

2. Notice of copyright infringement should be sent to:
General Manager Interstate Communications 105 N. West St. PO Box 229 Truro, Iowa 50257

System and Network Security

1. Customers may not attempt to circumvent user authentication or security of any host, network, or account (“cracking”). This includes, but is not limited to, accessing data not intended for the Customer, logging into a server or account the Customer is not expressly authorized to access, or probing the security of other networks (such as running a SATAN scan or similar tool).

2. Customers may not attempt to interfere with service to any user, host, or network (“denial of service attacks”). This includes, but is not limited to, “flooding” of networks, deliberate attempts to overload a service, and attempts to “crash” a host.

3. Customers may not use any kind of program/script/command, or send messages of any kind, designed to interfere with a user’s terminal session, via any means, locally or by the Internet.

4. Users who violate systems or network security may incur criminal or civil liability. INTERSTATE COMMUNICATIONS/L2S will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.

5. Activities that violate local, state, or federal statutes are prohibited.

Domain Names

INTERSTATE COMMUNICATIONS/L2S provides domain name service for Dedicated Connection Accounts. Keeping registry information updated and accurate is the responsibility of the domain holder and not the INTERSTATE COMMUNICATIONS/L2S.

1. Customers shall not falsify or omit valid domain contact information, including the administrative, technical, zone, and billing contacts.

2. Activities that violate local, state, or federal statutes are prohibited.

E-mail

1. Harassment, whether through language, frequency, or size of messages, is prohibited.

2. Customers may not send E-mail to any person who does not wish to receive it. If a recipient asks to stop receiving E-mail from Customer, Customer must not send that person any further E-mail.

3. Customers are explicitly prohibited from sending unsolicited bulk mail messages (“junk mail” or “spam”). This includes, but is not limited to, bulk-mailing of commercial advertising, informational announcements, and political tracts. Such material may only be sent to those who have explicitly requested it.

4. Customers may not forward or otherwise propagate chain letters, whether or not the recipient wishes to receive such mailings.

5. Malicious E-mail, including, but not limited to, “mailbombing” (flooding a user or site with very large or numerous pieces of E-mail), is prohibited.

6. Forging of header information is not permitted.

7. INTERSTATE COMMUNICATIONS/L2S’s accounts or services may not be used to collect replies to messages sent from another Internet Service Provider, where those messages violate this Acceptable Use Policy or the Acceptable Use Policy of that other provider.

8. These rules apply to other types of Internet-based distribution mediums as well, such as RLG’s Ariel system (a system for sending FAX-like documents over the Internet). USENET postings have their own regulations; see below.

9. Activities that violate local, state, or federal statutes are prohibited.

USENET

1. INTERSTATE COMMUNICATIONS/L2S provides an uncensored newsfeed. As such, INTERSTATE COMMUNICATIONS/L2S does not control the content of the newsgroups available to its Customers. INTERSTATE COMMUNICATIONS/L2S is not responsible for the content of any USENET posting, whether or not the posting was made by a Customer of INTERSTATE COMMUNICATIONS/L2S.

2. Postings to USENET newsgroups must comply with the written charters or FAQs (Frequently Asked Questions) for those newsgroups. Advertisements should only be posted in those newsgroups whose charters/FAQs explicitly permit them. The poster is responsible for determining the etiquette of a given newsgroup, prior to posting to it.

3. Customers are prohibited from posting the same or similar message to large numbers of newsgroups (excessive cross-posting or multiple-posting, also known as “USENET spam”).

4. Customers are prohibited from posting chain letters of any type.

5. Customers are prohibited from posting binary files to newsgroups not specifically named for that purpose.

6. Customers are prohibited from canceling or superseding posts other than their own, with the exception of official newsgroup moderators performing their duties.

7. Customers are prohibited from forging header information. This includes attempting to circumvent the approval process for posting to a moderated newsgroup.

8. Customers may not solicit mail for any other address other than that of the Customer’s account or service, with the intent to harass or collect replies after the INTERSTATE COMMUNICATIONS/L2S’s service has been terminated.

9. Activities that violate local, state, or federal statutes are prohibited.

IRC (Internet Relay Chat)

1. INTERSTATE COMMUNICATIONS/L2S is not liable for the content of any communications made on IRC.

2. IRC robots (“bots” or “clones”) may not be run from INTERSTATE COMMUNICATIONS/L2S’s shell accounts.

3. Customers may not attempt to impersonate others or use IRC anonymously by disguising their hostname or username.

4. Customers are prohibited from using IRC scripts or programs that interfere with or deny service to other users on any server or host. Customers are also prohibited from engaging in activities which harass other users. This includes, but is not limited to, “flooding” (rapidly entering text with the intent to fill the screens of others), “flashing” (disrupting terminal emulation), “takeovers” (forcibly seizing operator privileges), attempting to send private messages to those who do not wish to see them (via “ignore”), attempting to return to a channel after being banned from it, and other disruptive behaviors.

5. Activities that violate local, state, or federal statutes are prohibited.

Redress Options

If you have complaints or questions regarding any of our practices or policies, please contact:

General Manager Interstate Communications 105 N. West St. PO Box 229 Truro, Iowa 50257